Safe Gaming Guide
Your wellness and happiness are what matter most to us. Discover how to enjoy gaming safely and find helpful resources along the way.
At reelbuddies.org, we're dedicated to encouraging safe gaming habits. While our platform uses only virtual currency with no real money involved, we believe it's essential to maintain healthy gaming practices and offer support for all our players.
Our Promise to Safe Gaming
reelbuddies.org is a social casino platform created purely for fun and entertainment. We offer a secure space where players can enjoy casino-style games using virtual coins that have absolutely no real-world cash value. Even so, we understand that all gaming should be enjoyed responsibly.
We promise to:
- Create a secure and welcoming gaming space for everyone
- Provide helpful tools and resources to support healthy gaming habits
- Assist players who may have concerns about their gaming patterns
- Work with trusted organizations to promote safe gaming practices
- Keep educating our community about balanced gaming approaches
Understanding Safe Gaming
Safe gaming means enjoying games in a way that brings joy, feels secure, and stays within your comfort zone. It's about being mindful of your gaming time and making sure your gaming activities enhance rather than interfere with other important parts of your life like work, relationships, and health.
Signs of Balanced Gaming
- Gaming feels enjoyable and refreshing
- You can easily take breaks when needed
- Gaming doesn't conflict with your daily tasks and commitments
- You enjoy a variety of activities beyond gaming
- You're conscious of how much time you spend playing
Gentle Reminders to Consider
If you notice any of these patterns in yourself or someone you care about, it might be helpful to reach out for support:
- Playing for longer periods than intended
- Feeling anxious or upset when unable to play
- Missing work, school, or family commitments because of gaming
- Using gaming primarily to avoid problems or difficult emotions
- Being less than honest about gaming time
- Finding it challenging to control gaming habits even when it causes issues
Helpful Tools and Support We Offer
Account Break Options
If you feel you'd benefit from a gaming break, we offer account pause options. Reach out to our support team to temporarily or permanently limit access to your account.
Personal Time Goals
Establish daily or weekly time goals for your gaming sessions. We can assist you in creating healthy boundaries that work for your lifestyle.
Activity Insights
Review your gaming patterns through your account dashboard. Keep track of your playing time and habits to stay aware of your gaming behavior.
Caring Support
Our customer care team is specially trained to provide assistance and can connect you with helpful resources if you have questions about your gaming habits.
Personal Check-In Questions
Take a quiet moment to thoughtfully consider these questions about your gaming experience:
If any of these questions resonated with you, consider connecting with support or trying some of the helpful tools we've mentioned above.
Professional Care Organizations
We work alongside respected organizations that offer professional guidance and resources for gaming-related concerns:
GamCare
GamCare offers information, guidance, support and complimentary counseling for preventing and addressing problem gambling. They provide confidential helplines and online assistance.
Visit GamCare Call: 0808 8020 133GambleAware
GambleAware is an independent charity that advocates for public health approaches to preventing gambling-related harm. They offer education, prevention, and treatment services.
Visit GambleAware Call: 0808 8020 133Need Support Right Now?
If you're going through a gaming-related challenge or need immediate support, please don't hesitate to reach out. Professional care is available around the clock.
Call Support Helpline: 0808 8020 133Supporting Loved Ones
If you're worried about someone close to you and their gaming habits, here are caring ways you can help:
- Listen with compassion: Create a welcoming space for them to share their feelings
- Learn more: Educate yourself about gaming-related concerns and available help
- Suggest professional guidance: Recommend they speak with a counselor or contact a support helpline
- Maintain healthy boundaries: Avoid supporting concerning gaming behaviors
- Care for yourself too: Find support for yourself if you're being impacted
Age Requirements and Safety
reelbuddies.org is exclusively for players aged 18 and older. We take age verification seriously and use multiple approaches to ensure younger users cannot access our platform:
- Age confirmation during the sign-up process
- Ongoing monitoring and account verification
- Immediate account closure for underage users
- Easy reporting options for suspected underage gaming
Finding the Right Support
Connect with Our Care Team
Our customer care team is specially trained to handle gaming-related concerns and can offer:
- Account management options and break features
- Information about professional support resources
- Help with establishing healthy gaming boundaries
- Assistance with account safety features and management
Reach Out for Support
Email: info@reelbuddies.org
Subject Line: Safe Gaming Support
Response Time: We prioritize safe gaming inquiries and strive to respond within 24 hours.
Additional Support Resources
Along with our internal support, we recommend these trusted external resources:
- National Council on Problem Gambling: Comprehensive information and resources for problem gambling
- Gambling Therapy: Complimentary online support and counseling services
- GamAnon: Support groups for family and friends affected by problem gambling
- Your healthcare provider: Professional counseling and treatment options in your area
Our Continued Dedication
reelbuddies.org consistently works to enhance our safe gaming approaches by:
- Regularly reviewing and updating our policies and procedures
- Providing ongoing training for our team on safe gaming practices
- Developing new safety features and helpful tools
- Partnering with industry experts and trusted organizations
- Actively listening to feedback from our community
- Contributing to research on safe gaming practices
Remember, gaming should always bring joy and entertainment to your life. If it stops feeling fun or starts creating challenges in your daily life, please don't hesitate to seek help. You're never alone, and caring support is always available.